Los Angeles (myFOXla.com) – If you keep important documents on your computer hard drive, be warned: hard drives eventually fail and the companies who claim they can rescue your documents are unregulated and potentially treacherous. Carlos Amezcua has more in this video report. More Info: If you need to recover information from a malfunctioning hard drive, experts say there are a few things you should consider: * The length of time they have been in the data recovery business. * Do they do regular work for established companies — and provide letters of recommendation. * Will they provide referrals from satisfied customers with who you can speak? * Can they explain the problem and possible fix in clear, layman’s terms you can understand.

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